Boys & Girls Club of Benton and Franklin Counties

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Frequently Asked Questions

How do I enroll a new child in the program?


Step 1: Choose  Profile  from tabs on top of site and select  Add Member

Step 2: Answer questions regarding new child

Step 3: Select Enroll Now or go to Enrollment screen
  • Choose child you want to enroll in new service
  • Choose location where service is located
  • Choose service for which you want to enroll
  • Choose Manual Pay or Auto Pay
  • Choose rate for which you qualify and provide requested verification information
  • Hit Continue to Payment Options

Step 4: on Billing Information screen
  • Enter Credit/Debit Card information
  • Click Pay and Complete Enrollment
  • Read and click Agree to the Terms & Conditions Policy

You have enrolled your child

How do I enroll an existing child in a new service?


Step 1: Choose Enroll Tab from top of website or from the User Account on top left side of website.

Step 2: on Member Enrollment screen
  • Choose child you want to enroll in new service
  • Choose location where service is located
  • Choose service for which you want to enroll
  • Choose manual payment or auto payment
  • Choose rate for which you qualify and provide requested verification information
  • Click Continue to Payment Options

Step 3: on Billing Information screen
  • Enter Credit/Debit Card information
  • Click Pay and Complete Enrollment
  • Read and click Agree to the Payment and Enrollment Policy

You have enrolled your child

How do I change/update information about my child?


Step 1: Choose Profiles and then Members from top of website, and select the child you want to update

Step 2: Choose the tab with the information you want to update

Step 3: Choose Edit This Information at below the information

Step 4: Edit the information you want and click Update this Information

Which Club should I choose for my child?


Our organization has 2 different club experiences that you can register for on Parent Portal.
 
Licensed School Age Sites
We have mutliple locations at schools in both Pasco and Richland School Districts. These clubs provide before and after school for members Kinders-12 years old.  The Licensed School Age Sites have different rates for each services provided and DSHS is accepted.
 
Traditional Clubhouses
Our traditional clubhouses are located in Pasco, Kennewick and Prosser. These sites are open for Kinder-5th Grade with separate program space for 6th-12th graders. Elementary age memberships are $20 for the school year, and Teens' memberships are free. Traditional clubhouses are open for after school and limited hours on no school days and breaks.
 
For more information, please contact our Admin Office at 509-543-9980
 
 
 

How do I withdraw my child from the program?


Step 1: Go to Financials Section and select Services
Step 2: Identify the Child and Service you want to Withdraw
Step 3: Click on the Withdraw button for that service
*Please note that you will have to withdraw from each service separately for each child.
*Please also note that we require 14 days advance notice for withdrawal.
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